• December
    • Affordable Warmth Solutions (AWS) was incorporated and the service provider contract agreed with National Grid.
  • February
    • Awarded Community Interest Company (CIC) status and commenced its first project in Kirkup Walk, Stoke-on-Trent – replacing 48 inefficient electric heating systems in domestic properties in partnership with Stoke-on-Trent City Council. Total investment £240,000.
  • June
    • Rt Hon Malcolm Wicks MP was appointed as non-executive Chairman of Affordable Warmth Solutions.
  • October
    • AWS commences project to make gas available to 225 properties in former coalmining areas of Worksop. This project delivered in partnership with A1 Housing (Bassetlaw) was completed in December 2009 and enabled many homes to receive new heating systems in time for winter.
  • February
    • Shortlisted for Heating and Ventilation News Awards for ‘Partnering Initiative of the Year’ – Maddocks Court project in partnership with Wrekin Housing Trust.
  • July
    • In partnership with Black Country Housing, AWS commenced first ‘Heat Network’ project at Doveton House, Stourbridge, providing 24/7 heating solutions for 31 vulnerable residents living in sheltered accommodation.
  • August
    • Commenced Phase 1 of the delivery programme to construct 813 new gas connections for Stoke City Council owned properties.
  • November
    • Shortlisted for the Energy Industry Awards 2010 in the Community Initiative Award category.
  • March
    • AWS connects 1000th‑customer,‑Mrs. Jean Southern, a tenant of Wigan and Leigh Housing, who are one of our most valued partners.
  • September
    • Commenced programme to provide new gas infrastructure to more than 900 homes in Whaley Thorns, Langwith and Nether Langwith, Nottinghamshire. Secured funding of over £4 million to connect the villages and provide homes with new central heating systems.
  • December
    • AWS provides new gas connection and heating system to the Scout HQ in Kirby Muxloe, Leicestershire. This support enabled the local scout group to fully utilise its building that would now be available to the whole community.
  • March
    • Delivered first ‘Off-Gas Grid Air Source Heat Pump’ pilot scheme in partnership with A1 Housing (Bassetlaw), Worksop, Peaks and Plains Housing Trust and National Energy Action (NEA). The scheme was independently evaluated by NEA and measured the impact on customers, their homes and their energy bills and comfort over 12 months.
  • April
    • Commenced the Oak Tree Estate project in Mansfield – established a partnership between Mansfield Council, British Gas and npower to develop a Community Energy Savings Programme (CESP) to replace the existing carbon intensive and coal powered heating system. Central to this £5 million scheme was the construction of a £1.8 million gas network to the estate. This resulted in 8.8km of new gas mains and 1,090 new gas service connections and heating systems.
  • July
    • AWS fully funded the construction of new gas infrastructure and the provision of updated heating systems to 95 residential park homes at Folly Park, Bedfordshire. All works were completed in advance of the winter. Further community benefits included the provision of combined carbon monoxide smoke detectors, dehumidifiers and tailored energy efficiency and tariff advice.
  • January
    • Working in partnership with Madeley Charity and Housing 21, AWS installed their first BlueGen small scale electricity generator in the Madeley Centre, Staffordshire. The installation is part of a £150,000 investment programme affecting similar community developments.
  • March
    • Achieved ISO 14001 and 9001 Accreditations.
    • Completion of the initial four year contract and agreement for a new three year contract with National Grid for the continuation of the Fuel Poverty Programme to commence in April 2013.
    • National Energy Action published its independent report into AWS pilot programme that installed Air Source Heat Pumps into Off-Gas‑ grid rural properties.
      View the full report.

Turnover (£)


Profit (£)


73%of customers rate service as exceptional

97%of customers confirmed their properties were warmer following our installation

206community schemes completed over the lifetime of the contract

6,573community connections over the whole project

13,348one-off connections made

19,921connections made over the whole contract against a target of 5,000