Are there any penalties for under delivery against the forecast number of installations in the bids?

We would ask organisations to be realistic in their ambitions to reflect what can be delivered.  The WHF is a finite ‘pot’ of money and therefore we’d expect fairness in the award process.    Recipients are contractually obliged to provide ‘own...

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In earlier rounds the retention payment was 5% to a maximum of £50,000. Why has it now increased?

This is a reflection of the scale that we are looking for in the bids and a 10% retention is more appropriate to that scale

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We are unable to obtain outstanding post install EPCs due to the Covid-19 crisis. What is your guidance around this?

The decision tree below combines both our existing guidelines and some additional flexibility arising from Covid-19 to set out how we will deal with missing EPCs.  The guidance seeks to distinguish between process issues which are the Recipient’s responsibility to...

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How long do we need to keep information relating to the households and properties who receive assistance under the scheme?

We may exercise our rights to audit at any point during your project so information should be retained at least until the project closure report has been approved by ourselves and outstanding liabilities settled. Beyond that you should ensure that...

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You require EPC certificates both pre and post measures. What if an EPC rating is already in place for the property?

You will need a pre and post measures assessment and one of those can be a desktop calculated report. We expect the initial EPC to reflect what is in the house immediately prior to installation and if an EPC has...

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We are not able to work with the Recipient Agreement, how do we negotiate changes?

The Recipient Agreement represents the terms and conditions for managing awards under the WHF and we will not enter into negotiations regarding those terms

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What happens if a scheme includes a mix of measures? How is the average cost/measure for payments derived? What would happen if a bidder installs the expensive solutions in the mix first?

All funding payments will be made at the same average cost/measure over the entirety of the planned scheme for ease of administration. This needs to be considered by bidders in the plans submitted for the schemes. The type of measures...

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Can the payment terms be negotiated as payment quarterly in arrears presents some challenges for us?

No – bidders should factor this into their cashflow requirements

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What happens if our costs are less than planned and the amount of WHF funding reimbursed on the cost per measure basis exceeds the amount required to fully fund the project?

In accordance with the contract terms your own funds should be used in the first instance with WHF monies used as a ‘top up’ to enable you to complete the installations. If you have delivered your project and there are...

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